Strategic Opposition Part 5: 10 Commandments to deal with angry citizens

The Saint ReportNIMBY, Planning and Zoning, Saint Consulting Links, saintblog

By Saint Consulting Staff What can you do when some or many tactics of strategic opposition are staring you in the face?     We can offer two suggestions: for starters, Mike Saint cited first steps from what some might consider an unlikely source – the writings of Prussian soldier Carl von Clausewitz – commit resources, get good info, build … Read More

Saint Model Outcomes – actions speak louder than words in land use politics

The Saint ReportCoal and Fossil Fuel, Energy, NIMBY, Planning and Zoning, Retail, Saint Model Outcome - case studies, saintblog, Wind Power0 Comments

These seven case studies come from a variety of projects managed by The Saint Consulting Group, where we identified latent support to champion a project, or created a counter-voice to balance opposition groups that had dominated the planning process. Some used video petitions and canvassing to generate community advocacy. All persuaded elected officials it was in their electoral interest to listen to wider voter sentiment, not just the vocal NIMBY minority.

Towns seek overturn Florida law that relaxes local development rules

The Saint ReportPlanning and Zoning, Referendum/initiative, saintblog, Uncategorized, Urban planning0 Comments

Florida municipalities are seeking to overturn the Community Renewal Law, enacted this summer that relaxed development requirements and ended a regional planning process for major projects of regional impact. Their lawsuit accuses the state of imposing unfunded land use requirements on local communities.

Strategic Communications: Establish a Culture of Communication

The Saint ReportNIMBY, Planning and Zoning, Saint Consulting Links, saintblog, Thought Leadership

By Owen Eagan, The Saint Consulting Group Just as communication is a core competence of managerial leaders, it is also a critical element of every company’s corporate culture.  Corporate culture is best defined by Edgar Schein, an MIT professor and a leading scholar on this subject, as “the learned, shared, tacit assumptions on which people base their daily behavior.”  He … Read More

Strategic Communications: Train Employees to Interact with Your Clients

The Saint ReportNIMBY, Planning and Zoning, Saint Consulting Links, saintblog, Thought Leadership

By Owen Eagan, The Saint Consulting Group Communicating with customers is more than about providing exceptional service.  According to Inge Thulin, VP of International Operations for 3M, “Innovation comes from interacting with customers” (Outlook magazine, February 6, 2010).  That is, only through understanding and anticipating customer needs can you provide innovative solutions.  In order to do that, you must provide … Read More

Why Good Projects Fail

The Saint ReportSaint Consulting Links, saintblog, Thought Leadership

From NIMBY Wars: The Politics of Land Use By P. Michael Saint, Chairman and CEO & Patrick Fox, President, The Saint Consulting Group Land use decisions are really political decisions and are subject to the same rules of play that control political campaigns for office, ballot questions, or passing a bill in the council, legislature, or parliament: plan a campaign, devise … Read More

Land Use Politics: Winning Project Approvals in a NIMBY World

The Saint ReportNIMBY, Referendum/initiative, Saint Consulting Links, saintblog, Thought Leadership

From NIMBY Wars: The Politics of Land Use By P. Michael Saint, Chairman and CEO & Patrick Fox, President, The Saint Consulting Group Land use politics is a new discipline in land use permitting that employs sophisticated political campaign strategies and tactics to help ordinary citizens influence public officials’ discretionary land use decisions. It is not lobbying, and its practitioners do … Read More